---
draft: false
title: "Terms of Service"
publishDate: "2026-08-01 15:00"
---

# General Terms and Conditions of Use

**Published and last updated: 1 August 2026, 15:00 CEST**

This version applies to a contract only after the person concluding or already party to that contract has been given a reasonable opportunity to review it and expressly agrees to it. For a new contract concluded with Coflnet at or after publication, it applies from conclusion if it was provided and accepted before the binding order or registration. It applies to an existing contract only from the time covered by the parties' expressly recorded agreement, except to the extent mandatory law applies directly without agreement. Publishing these Terms, showing an update notice, continued use or dismissing such a notice does not by itself amend an existing contract or constitute agreement.

The exact [previous English version, dated 1 January 2017 and published as the then-current version until 1 August 2026 at 15:00 CEST](/legal/archive/terms-of-service-en-2017-01-01.md) remains available and continues to govern a contract into which it was incorporated until this version is expressly agreed for that contract.

## 1. Scope and provider

1.1 These General Terms and Conditions ("Terms") govern coflnet.com and an online service only where **Coflnet GmbH is identified as the provider or seller before the contract is concluded** and these Terms are validly incorporated during registration or ordering (each a "Service"). Depending on the respective offer, this may include **Spables**, **Advanced Notification Engine – ANE**, **Toduen**, **CDM**, **Prufi**, our **SkyBlock tools**, including **public Flipper Chat**, **Coflnet-operated Minecraft hosting**, **Coflnet Discord bots**, **Dia**, **Twt**, **SongVoter**, **CTW – CollectTheWorld** and **Vereiner**.

1.2 The provider is **Coflnet GmbH**, Dorfstraße 27a, 84163 Marklkofen, Germany (Local Court Landshut, HRB 13861), email: [support@coflnet.com](mailto:support@coflnet.com) ("we", "us").

1.3 If another person or legal entity is identified as the provider or seller before ordering, the contract is with that party and these Terms do not make Coflnet a party to it. Where Coflnet supplies only technical or processing services to that party, Coflnet's role is limited to the role separately disclosed there.

1.4 Service-specific terms supplement these Terms only if they were provided before the contract was concluded and validly incorporated into it. In a conflict, a later service-specific provision prevails only where it expressly identifies the intended deviation. Mandatory consumer rights always remain unaffected. Terms merely posted later do not amend an existing contract.

1.5 A "consumer" is any natural person who enters into the contract for purposes that are predominantly outside their trade, business or profession (§ 13 German Civil Code, BGB). A "business user" is an entrepreneur within the meaning of § 14 BGB. CDM is directed exclusively at business users. These general Terms supply only the general account, security, acceptable-use and legal framework for CDM; they do not themselves promise a particular workspace scope, price, service level, support time, retention period or switching method. Those commercial and operational terms must be stated in a CDM order or service schedule and validly incorporated before the relevant service is ordered. Where Coflnet processes personal logistics data on the customer's documented instructions, that processing additionally requires an Article 28 GDPR data-processing agreement and the applicable subprocessor information before it begins. Section 1.4 applies to the relationship between those documents and these Terms.

## 2. Conclusion of contract and user accounts

2.1 Using freely accessible parts of our websites does not create a contract for paid services. A contract for a Service is concluded when you submit a registration or order after being shown the provider, service, price, term and applicable contractual documents, and the identified provider accepts it by confirmation or by making the Service available. The order page and confirmation determine the contracting party and the specific Service.

2.2 Where the order page identifies a merchant of record or another legal entity as seller, that entity is the seller for that purchase. A separate usage contract with Coflnet exists only if this is disclosed before the order is submitted.

2.3 You must provide accurate information when registering and keep your access credentials confidential. Accounts are not transferable.

2.4 By registering, you warrant that you are at least 16 years old. Users under 18 may register or order only with a legal representative's consent where required by law. We do not collect a date of birth solely to obtain this warranty; this does not prevent proportionate age verification where legally required or reasonably necessary.

2.5 For any paid order, the person who submits and pays for that order is the "Purchaser", and the account holder to whom Coflnet is to supply the Service is the "Recipient". For an order to the Purchaser's own account, the Purchaser is also the Recipient. Where an order path expressly permits an eligible Service to be purchased for another account, the identified holder of that account is the Recipient. Unless checkout clearly states a different structure before the order is submitted, the Purchaser concludes the purchase contract with Coflnet and exercises the contractual payment, withdrawal and refund rights for that order; the different Recipient is the intended beneficiary and obtains the right to receive and use the selected Service after any required acceptance. The Recipient does not receive the Purchaser's account or CoflCoins. Mandatory rights of the Purchaser and Recipient remain unaffected.

2.6 **Organization accounts:** Where a Service offers accounts for companies, clubs or other organizations, the following also applies: an organization account may only be created by someone entitled to represent that organization. The organization is then the contract party. Administrators of the organization account can add and remove members, manage roles and seats, and view the organization account's usage and billing data. The organization ensures that its members follow these Terms. Members' personal accounts remain their own accounts; section 2.3 applies to all accounts.

## 3. Description of services

3.1 The scope of each Service follows from its description on the respective product page at the time of booking or use.

3.2 We provide free Services within the limits of our operational capacity. For paid Services we strive for high availability; reasonable maintenance windows and outages beyond our control remain reserved. Statutory rights relating to conformity, remedies and availability remain unaffected.

3.3 For consumer contracts for digital products, we provide and inform you about updates, including security updates, that are necessary to maintain conformity for the period required by § 327f BGB.

3.4 For a consumer digital product supplied continuously, we may make a modification beyond what is necessary to maintain conformity only without additional cost and for a valid reason specified here: adapting to binding legal requirements; maintaining security or preventing misuse; adapting to technical environments, interfaces or third-party systems beyond our control; or improving existing or adding new functions without negatively affecting the contracted use. We will clearly inform you of a modification. If it impairs access or use beyond a minor degree, we will inform you reasonably in advance on a durable medium about its features, timing and your rights. You may terminate the contract free of charge within 30 days after receiving that information or, if the modification occurs later, within 30 days after the modification. This termination right does not apply if the impairment is only minor or we maintain access to and use of the unmodified product without additional cost. This modification right does not apply to a digital product supplied only once. § 327r BGB remains unaffected.

3.5 Outside section 3.4, we may develop, modify or discontinue features only where this does not restrict the contracted core functionality. We may discontinue a paid Service only on the basis of an applicable contractual or statutory termination right. We will give the notice required in the individual case, allow you to export your data where applicable and refund prepaid fees for the period after the contract ends.

3.6 We may offer service-usage credits as a voluntary reward for useful bug reports, lawfully contributed data samples or other promotional activities. This section applies exclusively to credits that were neither purchased nor otherwise funded by a customer. Each credit grant is classified and recorded once, according to its source, under either this section or section 5.6 and never both. The program terms shown before a contribution determine eligibility, amount and permitted use. Unless those terms provide a longer period, unused reward or promotional credit begins to expire three years after it was credited: at the end of each subsequent full calendar month, the largest whole number of credit units whose combined original redemption value does not exceed EUR 1 expires; if less than EUR 1 remains in that credit grant, only that remainder expires. The euro value recorded when the credit was granted controls this calculation, and use is applied to the oldest expiring reward credit first. We apply this schedule only if the account shows the grant date, original euro value and next expiry and we notify the user at least one month before the first reduction. This schedule does not apply to purchased CoflCoins, other customer-funded prepaid value or statutory claims.

Unless the applicable program terms expressly state otherwise, reward or promotional credits cannot be redeemed for cash or paid out and do not create a continuing entitlement. A reward does not by itself grant us rights in a contribution or constitute any data-protection consent; any licence, notice or consent required for the intended use is obtained separately. We record the credit's euro value and may request an invoice or tax information, report the reward or withhold tax where legally required. Unless program terms expressly promise a net reward, a stated reward is gross and a legally required withholding may be deducted from the cash amount or credit. Reward recipients remain responsible for their own tax obligations.

3.6a **Referral program:** We may offer rewards for referring new users. The conditions — who may take part, what is rewarded and how much — are shown with the respective program. Referral rewards are reward credit under section 3.6. No claim arises from circumvention, for example referring your own additional accounts or invented users; we may deduct a reward that was credited without entitlement. Mandatory rights remain unaffected.

3.7 **CTW – CollectTheWorld** is a gamified data-contribution Service. Its core purpose is to collect and validate the object images and descriptions that users deliberately contribute and include accepted contributions in datasets used to develop, maintain and evaluate machine-learning systems. A contribution is accepted under this section only after the active upload path has displayed the localized contribution agreement for its current version and the server has recorded that version, the exact text hash, language and acceptance time. Accepting these general Terms alone does not enrol an earlier contribution, and a later contribution-agreement acceptance never reclassifies an existing contribution retroactively. This contract and licence do not replace the separate Privacy Policy, legal basis and safeguards required for personal-data processing.

For each contribution submitted through that versioned path, the contributor grants Coflnet a non-exclusive, worldwide and royalty-free licence to store, reproduce, technically adapt, annotate, combine, quality-check and use that contribution only to develop, maintain and evaluate the CTW datasets and systems described above, and to permit processors to perform only the operations needed for that purpose. The licence lasts only while the contribution remains in the disclosed CTW dataset and is needed for that purpose; it ends for future use when the contribution is deleted through the supported path or its licence is otherwise validly terminated. Model parameters or statistics may remain only where a documented assessment shows that they no longer contain or permit retrieval or reproduction of personal data or protected expression from the contribution. This does not permit retention of the source contribution, public disclosure, licensing to an unrelated recipient, unrelated advertising or profiling, or a materially different use. It is a content licence, not data-protection consent; statutory data-protection rights remain unaffected.

3.8 **Expert Config distribution and update Service:** Selected users ("Experts") can submit configurations of SkyBlock settings and filters ("Expert Configs") for Coflnet to distribute. At this version's effective date, Coflnet permits only free Expert Config acquisitions and does not process CoflCoins or other payment for them. While a Config with a non-zero price is not shown as available for paid acquisition, its acquisition through Coflnet is unavailable. A user may contact the Expert only to ask whether the Expert is willing to make the Config available to that user free of charge. The Expert has no obligation to do so, and neither user may condition or disguise the free availability as being in return for CoflCoins, money or other consideration. If the Expert makes the Config available for free, Coflnet supplies that version and operates the supported update path without creating a payment transaction or creator-fee claim. Before completing a free acquisition, the confirmation path informs the customer of the managed-use, update and export restrictions in section 7.7.

If Coflnet later activates paid Expert Config acquisitions, **Coflnet will be the seller to the Purchaser and licensor to the Recipient**. For an acquisition for the Purchaser's own account, both roles are held by the same person. A paid Config may be purchased for another account only where checkout expressly offers it as an eligible Service gift under sections 2.5 and 5.5c. The Purchaser will buy the Coflnet Service from Coflnet using the Purchaser's prepaid service balance; the displayed Expert will be the source Expert and independent licensor to Coflnet, not a seller to the Purchaser or Recipient. Sections 5.8 and 7.5–7.7 will govern the Expert's licence, remuneration and the Recipient's permitted use. No CoflCoins or other balance will be paid or transferred to the Expert or Recipient.

Before accepting a paid order, the purchase path will identify Coflnet as seller and display the Config, Expert, version, material contents, update information, managed-use and export restrictions, Purchaser, Recipient, total CoflCoin price, recorded VAT-inclusive euro value, supply timing and the destination of any refund. A paid Expert Config is digital content supplied after the order. Where Purchaser and Recipient differ, Coflnet will supply it only after the Recipient separately accepts these Terms and the managed licence. Supply before a consumer Purchaser's withdrawal period ends will begin only after the legally required express prior consent, acknowledgement of loss of the withdrawal right and durable-medium confirmation. The Recipient's acceptance does not replace the Purchaser's consent and acknowledgement. Coflnet will handle withdrawals and statutory remedies as seller. Statutory rights concerning supply, conformity, third-party rights, remedies and refunds remain unaffected.

**Further Expert content and future purchase options:** The rules of this section and sections 5.8 and 7.5–7.7 apply accordingly to other digital Expert content — for example filter packs, presets or guides — as soon as checkout identifies it as Expert content; "Expert Config" then includes that content. If we activate it and checkout shows it before the order, we may additionally offer: (a) ongoing access to Expert content including updates as a subscription — the subscription rules in sections 5.3, 5.9, 5.10 and 5.12 then also apply —; and (b) price changes or time-limited discounts set by the Expert for future acquisitions. An acquisition already completed and a licence already granted do not change as a result. Activating these already-described purchase options does not by itself amend these Terms; a material change to the parties' rights or obligations remains subject to section 12.2.

3.9 **API access:** We may offer technical interfaces (APIs) as a Service of their own, including for a fee. These Terms then provide only the general framework: account, security, permitted use and applicable law. Scope, price, limits (for example requests per period), support and the permitted further use of retrieved data are stated in the API description or order of the respective API Service and must be incorporated before the order. API keys must be kept secret (section 6.1). Reselling the access or the retrieved raw data is permitted only where the API description expressly allows it.

3.10 **Advertising in free Services:** Free Services may be partly funded by advertising. Whether and where advertising appears is visible in the respective Service. Personalized advertising is governed by the Privacy Policy and your choices there; without your consent, advertising is shown at most without personalized processing.

3.11 **Beta features:** Features labelled "beta", "preview" or "experimental" are still in development. They may change, contain errors or be removed again, and are not part of the contractually owed core functionality of a paid Service unless the product page expressly says otherwise. Your statutory rights remain unaffected.

3.12 **Bug reports and test files:** If you attach a file to a bug report — for example a CAD file that a check assessed wrongly — you allow us to keep that file and use it as a test file: we use it to reproduce the bug, verify the fix and make sure the bug stays fixed. We use the file only for this and keep it at most for as long as the affected check or function exists; the confidentiality rules in section 7.4 continue to apply, and we do not publish the file. Where the submission path for your report offers credits, we credit that free usage credit to your account; it is reward credit under section 3.6. If you do not want us to keep a file, tell us in the report or later using the contact details in section 1 — we then delete it once the reported bug is fixed, at the latest when we close the report, and may reverse any credit granted for it that you have not yet used. Your statutory rights remain unaffected.

## 4. AI features

4.1 Several Services use machine-learning systems (e.g. automatic transcription and listing analysis). The results of such systems are **automatically generated suggestions** and may be incomplete or incorrect. Prufi manufacturability checks use deterministic geometry and rules, but their results can likewise require professional review.

4.2 AI results do not replace professional review (e.g. engineering, legal, tax or medical assessment). For decisions of significant consequence you must verify the results yourself.

4.3 Where you interact directly with an AI system within a Service, we label it as such in accordance with applicable law (including Art. 50 of the EU AI Act).

## 5. Prices, payment, term and termination

5.1 Prices for paid plans are shown on the respective product page. All prices quoted to consumers include statutory VAT.

5.2 The available payment method, payment provider and legal seller are displayed before you submit a binding order and in the order confirmation. A payment provider that acts only as processor does not become the seller. Where an identified merchant of record acts as seller, its terms, withdrawal instructions and refund process govern that purchase.

5.3 After an agreed fixed initial term, a consumer subscription continues only for an indefinite period and may be terminated at any time with a notice period of no more than one month. Business subscriptions renew for the term disclosed in the order unless the service-specific contract states otherwise. Cancellation is possible at least in text form. Where § 312k BGB applies, the website through which the contract can be concluded also keeps the [statutory cancellation function](/cancel-contract) continuously available and immediately and easily accessible. It permits ordinary or extraordinary cancellation, provides a retainable declaration with its submission date and time and sends the legally required electronic confirmation. The right to extraordinary termination for cause remains unaffected.

5.4 Where Chapter VI of the EU Data Act (Regulation (EU) 2023/2854) applies to a data processing service, the applicable statutory switching, export, transition, continuity, retrieval, deletion and charge rules remain unaffected. Before a covered service is contracted, its order or service-specific agreement supplies and incorporates the service-specific information required by Article 25; these general Terms do not replace that schedule.

5.5 **Right of withdrawal for consumers:** Where the law grants a right of withdrawal, consumers receive the applicable instructions and model form before ordering and in the contract confirmation on a durable medium. The Coflnet instructions are also available at [coflnet.com/withdrawal](/withdrawal). Where § 356a BGB applies, the online interface keeps the ["Withdraw from contract" function](/withdrawal#withdraw-contract) continuously available, prominently placed and easily accessible during the withdrawal period. After the consumer uses its separate confirmation control, the function immediately provides the content of the declaration and its receipt date and time on a durable medium. It supplements, and does not replace, withdrawal by another legally permitted unequivocal statement. For a paid service, the right expires before the end of the withdrawal period only after complete performance and subject to the consent and acknowledgment requirements of § 356 (5) BGB. For paid digital content not supplied on a tangible medium, it expires upon commencement only after the express prior consent and acknowledgment required by § 356 (6) BGB and after the confirmation required by § 312f BGB has been provided. The seller identified at checkout supplies the applicable instructions and, where required, its electronic withdrawal function.

5.5a **CoflCoin top-ups and later service orders:** Purchased CoflCoins are a prepaid service balance issued and accepted only by Coflnet for Coflnet Services. The balance lets customers prepay and combine low-value purchases for which a separate payment-provider transaction and fee on each order would be disproportionate. It is not a bank or payment account, is not accepted by an Expert or another person as payment and is not redeemable for cash except where these Terms or mandatory law require a refund. CoflCoins cannot be transferred from one user's balance to another user's balance. The purchase of a selected Service for a Recipient under section 5.5c is a Service order from Coflnet, not a transfer of CoflCoins.

Purchasing CoflCoins and later spending them on a Service are separate contracts. A CoflCoin top-up does not itself waive or prematurely end a statutory withdrawal right. If a consumer withdraws from a CoflCoin purchase within the applicable fourteen-day period, we first settle any separate Service order for which a withdrawal or refund is available and restore to the balance the purchased CoflCoins attributable to that settlement, including the proportionate purchased value restored for unprovided Premium time. We then refund through the original payment method the portion of the CoflCoins from the withdrawn top-up that is traceably available in the account and deduct the same number of CoflCoins. CoflCoins finally consumed for a separate Service order that is not reversed remain settled under that order; mandatory rights in the individual case remain unaffected. A currently available free Expert Config acquisition under section 3.8 uses no CoflCoins and creates no payment to the Expert. If paid acquisitions are later activated, each will be a purchase from Coflnet rather than consideration paid by the Purchaser to the Expert, and the separate creator licence fee under section 5.8 will not be a CoflCoin transfer from the Purchaser.

If payment for a CoflCoin purchase fails or is later reversed — for example through a chargeback, payment-provider reversal or rescinded payment — we may re-debit the number of CoflCoins credited for that payment from the Purchaser's account balance; this may result in a negative balance that must be settled before further paid use. We inform the Purchaser and, unless immediate temporary suspension is reasonably necessary because of a concrete fraud or security risk or payment has been finally refused, give the Purchaser a reasonable period to restore the balance or make the payment. Until settlement we may withhold an affected Service gift that has not yet been supplied and proportionately suspend an affected ongoing entitlement. If the Purchaser does not settle within that period, finally refuses payment or the reversal is fraudulent, we may rescind or terminate the affected Service order and end the Recipient's corresponding entitlement to the extent permitted by the purchase contract and applicable law. For partially supplied Premium or another time-based Service, this affects only the remaining period and we settle the portion already lawfully supplied. A one-time digital-content licence already supplied and used is revoked only where rescission or termination and revocation are permitted by applicable law; otherwise any payment claim remains against the Purchaser.

We do not debit CoflCoins or other credit that the Recipient purchased or otherwise funded independently. We inform all affected account holders of a suspension, cancellation or adjustment and, on request, explain its basis, except while and to the extent disclosure would materially impair a legally permitted fraud or security investigation. These measures restore the position resulting from the failed payment and are not contractual penalties. Exercise of a statutory withdrawal right or a refund we grant is not a payment failure and is settled under the withdrawal and refund provisions instead. Statutory claims and defences of all parties remain unaffected. Promotional, reward or otherwise customer-unfunded credit is not refundable as money. Mandatory rights remain unaffected.

5.5b **Services starting during the withdrawal period:** If a paid Premium Service is to start before its fourteen-day withdrawal period ends, the order asks the consumer, using a separate unchecked control, to expressly request and agree to that early start and to acknowledge that the withdrawal right ends when Coflnet has completely performed the Service. If the consumer withdraws before complete performance, the proportionate value supplied up to withdrawal is payable only where the statutory information and other requirements for that compensation were met. A fixed seven-day Service is completely performed at the end of its agreed seven-day term, not merely when access is activated. An extension queued to start later begins on its disclosed actual start date.

5.5c **Service gifts:** If and when checkout marks a particular Coflnet Service as gift-eligible, a Purchaser may select that Service and an eligible Recipient account and use the Purchaser's CoflCoins to order Coflnet to supply the selected Service to that Recipient. The order debits only the Purchaser's balance. It does not credit, transfer or make CoflCoins available to the Recipient, Expert or any other person, and nobody may exchange the entitlement for CoflCoins, cash, another balance or consideration from another user. The Purchaser must verify the selected Service, Recipient and timing before ordering.

Checkout and the durable-medium confirmation identify Coflnet as seller, the selected Service, Purchaser, Recipient, total CoflCoin price and recorded VAT-inclusive euro value, supply or start time, material duration and restrictions, any required Recipient acceptance, and that any refund returns to the Purchaser. Checkout may provide for immediate supply, a disclosed later start, or supply only after the Recipient accepts the gift and the terms and licence applicable to the selected Service. Coflnet requires Recipient acceptance where the gift would otherwise impose Service-specific obligations or licence restrictions that the Recipient has not already accepted. A Recipient may reject an invitation that requires acceptance. If the Recipient account is invalid or ineligible, or the invitation is rejected or not accepted within the reasonable period displayed before the order, Coflnet cancels the unperformed order and restores its full CoflCoin price to the Purchaser's balance. A Recipient acceptance grants only the selected Service entitlement and never counts as the Purchaser's request or consent to early performance.

The consumer Purchaser receives the applicable withdrawal instructions and controls. If the Service is to begin before the Purchaser's withdrawal period ends, only the Purchaser may give the express request, consent and acknowledgement required by sections 5.5 and 5.5b. On a valid withdrawal, cancellation or refund, any CoflCoins restored for the order return only to the Purchaser, and the corresponding unprovided Service entitlement is cancelled or an already-started entitlement is ended or shortened to the extent permitted by law. The Recipient does not acquire a claim to the Purchaser's refund, and the Purchaser does not acquire a licence to Recipient-only digital content merely by paying for it. Mandatory rights of either person remain unaffected.

A Service gift is gratuitous as between Purchaser and Recipient and may not be used to pay a user, route value to an Expert, generate a creator fee through self-dealing or linked accounts, cash out CoflCoins or disguise a sale or other consideration between users. A paid Expert Config is gift-eligible only where its checkout says so; Coflnet remains seller to the Purchaser, the Recipient becomes the licensee under section 7.7, and any creator fee under section 5.8 is a separate euro-denominated obligation from Coflnet to the Expert. Activating or deactivating the Service-gift option for eligible Services on the terms already described in this section does not itself amend these Terms or require renewed general acceptance; a material change to the parties' rights or obligations remains subject to section 12.2.

5.6 **Purchased credit does not expire:** This section applies exclusively to purchased CoflCoins and other customer-funded prepaid value; each credit grant is classified and recorded once under either this section or section 3.6 and never both. Purchased credit does not expire, is not subject to a validity period and is not reduced or forfeited because of inactivity. It remains redeemable under these Terms and the contract concluded at purchase for as long as the account exists. The expiry schedule in section 3.6 never applies to purchased credit. Statutory provisions, including the statutory limitation rules, remain unaffected by this section. Mandatory consumer rights and any required refund of purchased value remain unaffected.

5.7 **Dormant accounts:** We may terminate the remaining free account relationship and close an inactive account only after all linked Services and contracts have ended, its usable purchased and granted credit balance is zero, has been refunded, has validly expired under section 3.6 or consists only of credit whose redemption we may lawfully refuse under the statutory limitation rules and have refused by invoking them, no pending Service-gift invitation or acceptance and no pending or payable creator licence fee under section 5.8 remains, and three full years have passed since the last authenticated login. We give at least three months' notice to the last verified email address or on another durable medium and send a further reminder at least one month before closure. An authenticated login before the stated closure date cancels that inactivity closure. We do not close an account while a Service gift, redemption, payout or refund request, withdrawal, cancellation, payment dispute, chargeback, support case, other unresolved claim or legal hold is pending, or account access has been prevented by us. Before closure, access to invoices, any available credit refund or creator-fee settlement, data export, erasure requests and support remains available. Closing an account does not extinguish statutory claims or delete records that must or may lawfully be retained under the Privacy Policy.

5.8 **Paid Expert Program and creator licence fees:** The following terms are agreed now and govern the paid Expert Program automatically if and when Coflnet activates it. Coflnet will not accept a paid Expert Config order or accrue a creator fee until the program is shown as active for the affected Expert and that Expert has completed the onboarding described here. Activating or deactivating that already-described feature does not by itself amend these Terms or require renewed general acceptance; a material change to the parties' rights or obligations remains subject to section 12.2. A paid Expert must be a verified account holder who is at least 16 years old and whom Coflnet has admitted for a supported country. The Expert acts as an independent licensor to Coflnet, not as an employee, agent, partner or seller to the Purchaser or Recipient. An individual without a separately registered business may participate only where the law applicable to them permits the licensing activity and receipt of remuneration in that capacity. Recurring activity may require business, VAT or other tax registration regardless of the description used here; the Expert must complete any required registration and promptly report a relevant status change.

An Expert who is 16 or 17 may participate only if the law applicable to that Expert permits it and every legal representative or guardian whose approval or representation is required has verifiably approved the Expert Program agreement, the licence in section 7.6, publication of the Config, and the remuneration, statement, set-off and payout arrangements. Guardian approval does not replace any legally required business registration, public-authority or court approval. Where the activity amounts to independently operating a business, the Expert must provide any additional authorization required by applicable law, including, for a German minor where applicable, the legal representative's authorization and family-court approval under § 112 BGB. While the Expert is a minor, Coflnet may require their legal representative to confirm publication, payout or set-off instructions and will direct payment only to a verified account held for the Expert or another arrangement lawfully controlled on the Expert's behalf. The Expert remains the licensor and entitled person; the representative acts for the Expert and does not acquire the creator fee merely by giving approval.

Before paid activation, the Expert must provide the legal name, address, age and identity evidence, tax residence and tax identifier, private or business capacity, VAT status and identifier where applicable, beneficial-owner and residence evidence where required, and the invoice, self-billing and payout information stated during onboarding. For a minor, this also includes each required representative's identity, contact details, relationship and authority, their approval record, and any required registration or official authorization. Coflnet may verify this information, periodically request an update, limit paid participation to countries for which compliant capacity, guardian-approval and tax processes are available, and pause new paid acquisitions, set-off or payout while required information is incomplete, expired or reasonably disputed.

Unless an individual program agreement made before the affected Config is published for paid acquisition states a different calculation, each completed paid acquisition, including an eligible Service gift, creates a net creator licence fee equal to 70% of **Net Receipts**, plus VAT that the Expert is legally required to charge Coflnet. Net Receipts are the recorded euro value of the Purchaser consideration attributable to that acquisition, excluding customer VAT and after discounts, withdrawals, refunds and payment reversals; Coflnet retains the remaining 30% as its resale margin for distribution, updates and sales. The applicable CoflCoin-to-euro valuation rule is shown to the Expert before the affected Config is published for paid acquisition and recorded with the acquisition. Coflnet records the customer price, Purchaser, Recipient, euro valuation, Net Receipts, VAT treatment, calculation and affected acquisition.

The creator licence fee is a separate euro-denominated remuneration claim against Coflnet for the licence in section 7.6. It is not CoflCoins, purchased or promotional credit, customer money, a top-up, a transferable balance or a means of payment between users or with third parties. It is initially recorded as pending and becomes available when Coflnet has received the Purchaser's consideration, the Purchaser's withdrawal right has expired, validly ended or did not apply, any required Recipient acceptance has occurred and the Config has been supplied, subject only to a longer, objectively justified fraud or payment review disclosed before the Config is published. Available creator fees do not expire.

An Expert must not acquire their own paid Config or arrange a purchase, gift, Recipient or linked or controlled account for the purpose of generating a creator fee, indirectly exchanging CoflCoins for money or disguising consideration between users. No creator fee arises from an invalid, sham or prohibited self-dealing acquisition. Where there are reasonable, documented indications of such conduct, Coflnet may reject the order or keep the fee pending while carrying out a proportionate review, and will inform the affected account holders and correct an unsupported measure under section 6.6. Mandatory rights remain unaffected.

Where legally permitted and agreed in advance, the Expert authorizes Coflnet to issue the applicable invoice by self-billing and otherwise to issue a remuneration statement. The Expert must review statements and promptly report inaccuracies or a changed tax status; statutory objection and correction rights remain unaffected. Coflnet separately records VAT, reverse-charge treatment and any tax withheld. In particular, Coflnet may deduct, report and remit German tax on payments to a non-resident licensor where required, and supplies the corresponding statement. The Expert remains responsible for registrations, returns and taxes imposed on them in their country.

At the Expert's instruction, an available creator fee can be set off against the price of a separate Coflnet Service after the required tax checks. The Service invoice and creator-fee statement show both supplies and the set-off; it does not convert the fee into CoflCoins or avoid tax reporting. If that Service purchase is validly withdrawn or refunded, the amount paid by set-off is restored as a creator-fee claim, less any proportionate value lawfully payable for Service already supplied. Cash payout is available only where Coflnet offers it in the program information and the Expert completes the stated payout onboarding; the displayed method, threshold, timing and any provider fee then form part of the program agreement.

If the related Purchaser transaction is not completed or is lawfully refunded or reversed, or a required Recipient acceptance fails and the order is cancelled under section 5.5c, we may cancel the corresponding pending fee or correct an available but unpaid fee to the same extent. We identify the affected transaction and reason and inform the Expert. A fee already paid out or used by set-off may be recovered or set off against future creator fees only where a contractual or statutory claim exists; we do not debit CoflCoins the Expert purchased independently merely because a Purchaser transaction is reversed.

5.9 **Free trial:** Some subscriptions start with a free trial. How long it lasts (for example 3 days — the length can differ per Service and promotion) is shown before you order. During the trial you pay nothing. Whether the subscription then automatically continues as a paid plan or simply ends is also shown at checkout. If it continues, you can cancel up to the last day of the trial — then you pay nothing. There is only one trial per person and Service, unless we expressly offer it again. Your withdrawal right under section 5.5 remains unaffected.

5.10 **Changing plans:** Where a subscription offers several plans, you can switch plans if the Service supports it. Before you confirm, we show you when the switch takes effect and what it costs. When switching to a more expensive plan (upgrade), time you have already paid for but not used is credited, or the switch starts at the next renewal — checkout shows which applies. A switch to a cheaper plan (downgrade) takes effect at the next renewal unless checkout shows otherwise; time already paid for continues on the previous plan. A switch is not a termination; your termination and withdrawal rights remain unaffected.

5.11 **Promotion codes and discounts:** We may offer time-limited discounts and promotion codes, including on CoflCoins and subscriptions (for example 20% off). The promotion's conditions — period, affected Services, who may take part and whether it can be combined with other promotions — are shown with the promotion. Unless stated otherwise there: a code is valid once per person, is not transferable and is not paid out in cash. If you buy at a discount, the amount you actually paid is your purchased value; section 5.6 applies to it, and any refund is based on that amount. If a promotion grants you additional CoflCoins or other extra credit for free, that additional part is reward credit under section 3.6; we identify it separately when it is credited. We may block a code used contrary to the promotion conditions (for example through multiple accounts); a contract already validly concluded remains in place. Mandatory rights remain unaffected.

5.12 **Subscription price changes:** We never change a period you have already paid for retroactively. For consumers, a higher price for a running subscription only takes effect if you expressly agree to it through the path described in section 12.2. If we want to change the price, we inform you at least six weeks in advance by email or on another durable medium; the notice states the current and the new price, the earliest date of the change and your options. The new price applies at the earliest from the next renewal or billing period after that notice period ends. If you do not agree, section 12.3 applies: your subscription continues unchanged at the current price; we may then terminate it ordinarily at the earliest contractual date and offer you continuation at the new price (termination with offer of changed terms). You can always cancel yourself under section 5.3. We may implement a price reduction or an offer that is better for you without this path. Towards business users, the described notice is sufficient instead of consent; the new price then applies from the stated date unless the business user cancels before then. We may offer existing customers better conditions than new customers.

## 6. User obligations

6.1 You agree not to misuse the Services, in particular not to:

- upload or distribute content that is unlawful, defamatory or infringes third-party rights;
- knowingly exploit a vulnerability, bug or unintended function, or conceal or retain access, credits, benefits, items or results which you know were obtained in that way;
- bypass authentication, payment, eligibility, rate, usage or other technical restrictions, manipulate rankings or service economies, or use unauthorized automation;
- use a Service gift, Expert Config acquisition, linked or controlled accounts or another arrangement to transfer CoflCoins between users, convert them into creator fees or cash, or disguise payment or other consideration between users;
- impair the security, integrity or availability of the Services or other users' accounts, data or use (e.g. attacks or excessive automated queries outside documented interfaces);
- continue conduct identified as abusive after we have reasonably asked you to stop or remedy it;
- circumvent or attempt to circumvent a suspension, block or other measure imposed under this section, including by creating or using another account for that purpose;
- pass on access credentials or API keys to third parties.

6.2 **Third-party data in uploads:** If you upload content containing personal data of third parties, you must ensure that your collection and instructions to us are lawful, including any required information and consent. Where we process such data on behalf of a business user, use for this purpose is permitted only after an agreement meeting Article 28 GDPR is in force. We will not commence that processor activity before the data processing agreement has been concluded.

6.3 **Third-party platforms:** Some Services interact with third-party platforms (e.g. Discord, Minecraft/Mojang, online marketplaces). Your accounts on those platforms are governed by their own terms. Using automation tools may violate the rules of the respective platform or of individual servers and can lead to sanctions up to and including suspension of your account there. You are responsible for checking and complying with those independent rules. This does not exclude our responsibility for our own statements or conduct or any liability that cannot be excluded by law. We are neither affiliated with nor endorsed by Mojang/Microsoft, Discord, Hypixel or the supported marketplaces.

6.4 If there are reasonable, documented indications of misuse, we may restrict the affected function, revoke sessions or keys, or temporarily lock the account to the extent and for the time reasonably necessary to investigate the incident, contain an ongoing security or financial risk, protect users or data, or prevent material harm. We may preserve the evidence required for those purposes and for legal claims, subject to the Privacy Policy and applicable retention limits.

6.4a **Proportionate technical measures:** Instead of, or before, a suspension we may apply milder technical measures directed at the documented abusive conduct, for example rate, volume or concurrency limits, additional verification steps, delayed processing, or reduced priority, speed or accuracy of responses attributable to that conduct, or the restriction of individual functions. Each measure remains limited to what section 6.4 permits: it must be necessary and proportionate to end or contain the documented misuse, and it may reduce contracted core functionality of a paid Service only to that extent and for that time. The information and redress rules in section 6.6 apply.

6.5 Before permanently closing an account or terminating an affected Service for cause, we consider the circumstances of the individual case, including the nature, severity, scope, duration and frequency of the conduct, intent or negligence, actual or foreseeable harm, previous violations and the user's explanation. We give a warning and a reasonable opportunity to stop or remedy a contractual breach where this is reasonable and legally required. A warning is not required only where the breach is so serious, intentional or ongoing that immediate action is justified after balancing both parties' interests, in particular for a material security attack, fraudulent payment or access circumvention, or deliberate exploitation that creates substantial harm. § 314 BGB remains controlling.

6.5a **Refusal of new contracts:** We decide freely, within the limits of the law, whether to accept a new registration, order, top-up or other new contract. We may in particular refuse it on objective grounds, including where the account or person concerned has been suspended or terminated for cause under this section; where there are reasonable, documented indications of fraud, payment abuse or the circumvention of a prior measure; or where orders are repeatedly placed and then withdrawn, charged back or left unpaid in a bad-faith pattern that serves no genuine use of the Service and is aimed at causing damage or disruption (abuse of rights, § 242 BGB). Refusing a new contract does not affect existing contracts, purchased balances or statutory rights, and the statutory withdrawal right for a validly concluded contract remains unaffected.

6.6 We inform the affected user of the measure, its material reason, scope and expected duration or effective termination date unless and for as long as disclosure is prohibited by law or would materially compromise security, fraud prevention or an investigation. The user may contest the measure through [support@coflnet.com](mailto:support@coflnet.com); a human reviewer considers the available information and corrects or lifts a measure that is not supported. Where the EU Digital Services Act applies, its additional statement-of-reasons and redress requirements remain unaffected.

6.7 We may correct records and reverse unintended access, duplicate credits, benefits or items that were not validly acquired. Purchased balances and prepaid value are not automatically forfeited because of a suspension or breach; any set-off, withholding, refund or damages claim requires a legal basis. Mandatory consumer remedies, data-access and export rights and other statutory rights remain unaffected.

6.8 **Public Flipper Chat (SkyChat):** The two community rules are (1) "Be nice"; and (2) "Do not advertise something nobody asked for." Messages sent to the public chat are distributed to connected participants and mirrored publicly to configured community endpoints, including a public channel on the Coflnet Discord server. Separate, proportionate anti-spam, account-security, legality and service-integrity controls, including duplicate, rate, length, keyword and link controls, may reject messages or temporarily restrict chat access; human moderators may also impose a proportionate chat restriction. Where the active client offers a message-selection reporting control and the server confirms successful receipt, that confirmation acknowledges receipt only; it does not state that the report was upheld or that action was taken. Until that end-to-end reporting path is active, messages can be reported to the server moderators or [support@coflnet.com](mailto:support@coflnet.com). Reports alleging illegal content, decision notices and redress remain subject to the additional procedures required by applicable law.

6.9 **Responsible disclosure:** Good-faith security research and reporting that follows our [responsible-disclosure policy](/security) is not misuse under this section. That policy identifies the permitted scope, safe-harbour conditions and reporting channel; it does not authorize access to third-party data, service disruption or retention of an exploited benefit.

## 7. Your content and license grant

7.1 You retain all rights to content you upload to the Services (e.g. audio recordings, CAD files, dashboards, texts).

7.2 For the term of the contract, you grant us the non-exclusive right to store, reproduce and technically process your content solely to the extent necessary to provide, secure and support the respective Service. Only where you deliberately submit particular content to be shared does this right also include transmitting, displaying and making that content available to the intended participants and configured community or moderation endpoints, and only while sharing is enabled. The right ends when sharing is disabled, the content is deleted or the contract ends, as applicable; limited processing that remains necessary for a disclosed moderation or retention rule, documented backup cycle or statutory retention duty is unaffected.

7.3 Any use beyond section 7.2, including model training, requires a separately described legal basis and, where based on consent, a voluntary, specific opt-in that can be withdrawn for the future.

7.4 We treat uploaded CAD files and comparable business documents as confidential. Human access is restricted to authorized personnel where necessary for support, security or error analysis. We use such documents for general product improvement only in irreversibly anonymised form or with separate permission. Anonymised outputs must not permit reconstruction of the confidential document, personal data, trade secrets or other protected intellectual property.

7.5 **Expert Config eligibility and assurances:** As a special rule for an Expert Config deliberately submitted for distribution under section 3.8, the following sections prevail over the licence duration and sharing limits in section 7.2. The Expert retains ownership of their protectable contribution and assures that they created it or otherwise hold all rights needed for Coflnet to use and sublicense it as agreed; its listing, description and change notes are accurate in material respects; and it contains no unlawful material, malicious function, access credential, secret or third-party personal data that is unnecessary or unlawful for the Config's disclosed function. The Expert must not copy or republish another person's paid Config without permission.

7.6 **Licence to Coflnet and sublicensing:** The Expert grants Coflnet a non-exclusive, worldwide licence to store, reproduce, test, validate, review, display and demonstrate the Expert Config and its listing; to make technical adaptations needed for supported formats, compatibility, delivery or security without materially changing its creative substance; to distribute and make it available through the Expert Config Service; and to grant Recipients the licence in section 7.7. Coflnet may permit its technical service providers to perform only the operations needed for that Service. The licence applies while the Expert offers the Config and, for versions already acquired, continues to the extent needed to preserve Recipient licences, supply those versions and updates already included in an acquisition, maintain security and transaction evidence, and provide statutory remedies. The Expert may delist the Config from future acquisitions, but delisting does not terminate a Recipient licence already granted. The remuneration for a paid Expert Config is governed by section 5.8 unless Coflnet and the Expert expressly agree otherwise; mandatory statutory remuneration rights remain unaffected.

7.7 **Managed customer licence and export of customer changes:** For this section, the "Recipient" of a free Expert Config is the account holder to whom Coflnet supplies it; the Recipient of a paid acquisition is determined under section 2.5. When Coflnet completes an Expert Config acquisition, Coflnet grants the Recipient a non-exclusive, non-transferable licence to access, run and modify the acquired Expert Config and its supplied updates for the Recipient's own use only within the managed Coflnet/SkyCofl Service, through the Recipient's linked account and supported clients. For a Service gift that requires acceptance, the licence arises only when the Recipient accepts it; the Purchaser does not acquire this licence merely by paying. The Recipient may create copies through the supported in-Service backup system. Except where mandatory law permits otherwise, the Recipient may not download, extract or export the Expert Config or a combined Config containing it, circumvent the technical restriction on such export, or sell, sublicense, publish or redistribute the Expert Config or a copy derived from or reproducing protected elements of it.

The Recipient retains any rights in independently created additions and overrides. The supported export of Recipient changes may create a separate difference Config by comparing the Recipient's combined Config with the then-current Expert Config and applying only those differences to an empty settings object. This export is intended to include supported personal parameters and Recipient-added entries, exclude unchanged Expert content, and may omit removals of Expert entries because a standalone Config cannot represent those removals. It may therefore be incomplete or not functional as a replacement for the managed Expert Config. Where mandatory law requires return of Recipient-provided or Recipient-created content in a broader form, that right remains unaffected and Coflnet will provide the Recipient's content without Expert content to the extent they can be separated.

The update Service applies Expert corrections to Expert-managed settings and entries. Those corrections take priority over conflicting Recipient changes to the same settings or entries, while supported personal parameters and separately added entries that the update does not address are preserved. A Recipient licence for an already acquired Config survives delisting of the Config and termination of the Expert's account; delisting can end future updates that were not already promised. We may restrict or replace an affected version where reasonably necessary because it is unlawful, infringes third-party rights, compromises security or materially harms the Service, without limiting the Recipient's statutory remedies.

## 8. Intellectual property in our content

The content of our websites and Services (software, texts, graphics, trademarks) is protected by copyright and trademark law. You receive the non-exclusive, non-transferable right to use the Services within the contractually agreed scope. Any further reproduction, modification or making available to the public requires our prior consent; statutory exceptions (e.g. § 69d German Copyright Act) remain unaffected.

## 9. Warranty

9.1 For paid Services, the statutory warranty rights apply; for consumers this includes in particular §§ 327 et seq. BGB for digital products.

9.2 For a genuinely free Service outside §§ 327 et seq. BGB, the statutory defect rules for the applicable contract type apply. Where §§ 327 et seq. BGB apply because a consumer provides personal data as consideration, all statutory conformity, update and remedy rights remain unaffected.

## 10. Liability

10.1 We are liable without limitation for intent and gross negligence, for damages arising from injury to life, body or health, under the German Product Liability Act, and within the scope of any guarantee we have given.

10.2 In cases of slight negligence we are liable only for the breach of essential contractual obligations (obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely – "cardinal obligations"), limited to the foreseeable damage typical for this type of contract.

10.3 Any further liability is excluded. The above limitations also apply in favour of our legal representatives and vicarious agents. Mandatory statutory liability, including claims that cannot validly be limited by standard terms, remains unaffected.

## 11. Data protection

Information on the processing of personal data can be found in our [Privacy Policy](/privacy). Where Coflnet processes personal data on behalf of a business user, a data processing agreement meeting Article 28 GDPR, including the applicable sub-processor information, must be concluded before that processing begins. If it is not incorporated into the Service's order or onboarding documents, contact [support@coflnet.com](mailto:support@coflnet.com) before uploading or otherwise processing third-party personal data.

## 12. Changes to these Terms

12.1 A new version of these Terms applies to new contracts from the date stated in that version.

12.2 Changes to an existing contract require your express agreement, except to the extent a mandatory change in law applies directly without agreement. Before requesting agreement, we provide the proposed changes, reasons and intended effective date individually on a durable medium, such as by email or as a versioned PDF. We may request agreement during the next authenticated website or mod session, provided that the complete proposed version is available before a separate, unambiguous acceptance action that is neither preselected nor inferred, and the accepted version, account, time and client are recorded. Neither silence, continued use, login nor dismissal of a notice constitutes agreement.

12.3 If you do not agree, the existing contract and the version previously incorporated into it remain in force until that contract is validly ended. Refusal is not a breach and is not by itself grounds for extraordinary termination. We do not accept a new order, top-up or upgrade without agreement to the Terms applicable to that new contract. An existing renewal or paid entitlement may be stopped only through a separate, valid termination under an ordinary termination right in the previous contract or applicable law; where such a right exists, we may terminate at the earliest permissible date and offer continuation under the new Terms from that date.

Until the separate termination takes effect, we continue to provide the service already owed and do not prevent the use of purchased balances under the existing contract. If we end a prepaid service early or prevent redemption of purchased value, we refund the unprovided or unusable portion to the extent required by law; we do not charge a rejection or migration fee. Access to invoices, cancellation, data export, erasure requests and support remains available without acceptance. The parties' other statutory and contractually agreed termination rights remain unaffected. Modifications of a consumer digital product are governed separately by section 3.4 and § 327r BGB.

## 13. Consumer dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (VSBG).

## 14. Final provisions

14.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the law of the state of their habitual residence.

14.2 If the user is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contractual relationship is our registered seat.

14.3 Should individual provisions of these Terms be invalid, the validity of the remaining provisions remains unaffected; the statutory provisions replace the invalid provision.

14.4 These Terms are available in German and English. In case of discrepancies, the German version prevails for business users; for consumers, the version in the language in which the contract was concluded applies.

14.5 **Corporate changes and transfer of a Service**

(a) A transfer of shares in, or a change of control over, Coflnet does not by itself change your contracting party. We may use affiliated companies and subcontractors to perform a Service. Unless we notify you of a contract transfer under paragraph (c) or a statutory succession under paragraph (b), Coflnet remains your contracting party and remains responsible for contractual performance.

(b) If a contract or an affected Service passes to another legal entity by merger, division, spin-off or another statutory universal succession, the transfer and your creditor-protection rights are governed by mandatory law. We will inform you individually on a durable medium, as early as reasonably possible, of the successor's identity and contact details, the affected Service, the effective date and your applicable rights. Where prior notice is not legally or practically possible, we will inform you without undue delay afterwards.

(c) For any other transfer, you agree in advance that we may transfer the contract for a specified Service as a whole to a legal entity established in the European Economic Area that acquires or operates that Service, but only if it assumes all rights and obligations under that contract. The transfer does not alter the agreed price, scope, term, paid entitlement, credit balance, warranty rights, claims or defences. We will notify you individually on a durable medium at least 30 days in advance, naming the transferee and its address and contact details, the affected contract and the effective date. You may terminate the affected contract free of charge at any time before the transfer takes effect through the same readily available electronic termination channel used for the Service. If you do so, the contract ends no later than the transfer date and is not transferred; we refund advance payments for the period after termination and purchased value that our termination makes unusable, to the extent required by law. If you do not terminate, the transfer takes effect on the notified date on the basis of the advance consent given in this paragraph, not on the basis of silence or continued use.

(d) Any disclosure or transfer of personal data must independently comply with applicable data-protection law. Before a new controller begins processing, the applicable privacy information will identify that controller and explain the processing. This clause does not authorize new processing purposes or waive data-subject rights. Mandatory rights remain unaffected.